What does "SelectCertified" mean? It would seem that it means something
different in many applications. We are clear to what it means here at SelecTrucks. It means quality, warranty, buyers assurance, and more... It means value to our
customers. It means you protecting your reputation as a reliable carrier. It
means protecting our excellent reputation as the best source of used trucks.
Below you will find our systematic approach listed out. At the end of the
day we average over 37 hours per truck in this process and we have over 100
trucks in stock. It is our largest investment of time and resources.
How many inspects does SelecTrucks conduct? What does
this mean to our customers?
Before we put a "SelectCertified" truck in the market
place, it must pass the most detailed inspection process in the industry.
Each "SelectCertified" truck goes through no fewer than five SelecTrucks
inspections. This includes our 148 point "SelectCertified" inspection, plus at
least four other inspections conducted at key steps along the reconditioning
and Select Certification process.
What makes SelecTrucks of Kansas City different?
We perform more inspections that any of our competitors.
But it is more than quality, it's the skill of our inspectors and their
dedication that makes the difference.
The trucks are exercised monthly to maintain operating
conditions while in storage.
When we order the move to our location, the truck is
inspected using the transportation form.
Once we accept the truck, it goes through the following
used truck Select Certification
-Sales Term Inspection
-Freightliner Warranty Inspection
-"SelectCertified" 148 Point Inspection
-Dyno Test -Pre-Delivery Inspection
The core of all the inspections is the 148 point
inspection, This is the most comprehensive inspection in the industry,
covering engine, transmission, rear axles, suspension, interior integrity,
The trucks that do not pass these strict inspection
criteria must have all necessary parts repaired our replaced in this
process. I polled 44 "SelectCertified" trucks that we had completed and found that
the average labor hours to complete this process was 37.5 hours per
truck. Now that is a commitment that you can be assured that you are getting
a great used truck from SelecTrucks of Kansas City, but keep in mind this is
only the inspection and repair process.
Each Certification step is performed on-site by our dedicated
non-SelecTrucks service provider & off-site detail crew. Each of these two
companies were selected based on local reputation, quality of work, and
1.) The 148 point MUST PASS Inspection. Many retailers
like to use industry standard D.O.T. inspections. While this inspection
Non-bias service provider is responsible for
written 148 point inspection to exacting standards.
Each "SelectCertified" truck in our inventory is test
driven by a highly skilled technician. This person's sole responsibility is to put
the truck through its paces, and identify potential problems that need
to be addressed.
After the test drive, the vehicle is pulled into our
on-site location, and the same "SelectCertified" technician that test drove the
vehicle then conducts 148 point critical component test, inspections,
and repairs of all major mechanical & cosmetic components. Based on our
standardized "sales condition" policy, each inspection-point must either
pass or fail. Any item or component that fails the stringent criteria
set forth by Freightliner and SelecTrucks of Kansas City will then be
scheduled for replacement or repair.
Each item that failed the "SelectCertified" inspection is
repaired or replaced to OEM (Original Equipment Manufactures)
specifications. These mechanical & cosmetic repairs are by far, the most
costly and time consuming step of the ""SelectCertified"" process,
but the end results are unequaled.
2.) Chassis dynamometer tested. This is not a must when it
comes to our certification process, but we believe it provides yet another
measure of quality for the following reasons.
A chassis dynamometer is used to simulate fully loaded
driving conditions under controlled conditions. The vehicle is driven on
rollers, while a dynamometer simulates the inertia of the vehicle as well as
the drag and friction on the vehicle (known as "loaded" in the trucking
industry). We also use this to bring the rest of the powertrain up to full
operating temperature and monitor the trucks overall performance utilizing
computer software and diagnostic systems. .
Measures wheel horsepower which must meet or exceed mfg.
Measures engine crankcase again we hold this to mfg.
Puts the vehicle under a loaded condition
Once again tested for oil loss after power-train is brought
up to full operating temperature
3.) Perform vehicle service. This step provides our customers
with a nice value add of fresh oils and synthetic fluids. Here are a few
other things that it does to help insure quality.
The engine oil is drained and inspected for abnormalities
The transmission is drained and fluid is inspected for
The rear differential fluids are drained and the magnetic
plug is inspected
The engine receives new engine oil, oil filter, engine air
filter, fuel filter, water filter (if so equipped) and cabin filters
The transmission receives new synthetic fluid
The rear axles receive new synthetic fluids
The cooling system is inspected and corrected to meet mfg.
specifications if needed
The truck receives new mattress, fire ext., and triangles
at this point
4.) The truck detail is just that, detailed. Sounds simple,
right? Well, not really. Here's how it works:
The frame & engine compartment are pressure washed to
remove all excess grease and oil, and to ensure good paint adhesion.
Next, the truck is pulled into our on-site paint booth,
prep'd painting, and then the frame & bumper are shot a deep, glossy
black. If the truck has steel wheels, they are painted at this time.
Then, all exposed aluminum is polished - including all
wheels. If the truck is a Classic XL, or any truck without side
fairings, the fuel tanks will be polished to a mirror-like finish.
Next, the striping is removed from the cab, and it
undergoes a two-stage compound/polishing process. This process restores
the paint's original luster - the best it's looked since it rolled off
the factory floor.
Finally, the interior is cleaned & detailed. The cabinets &
dash are scrubbed to remove dirt & debris. Carpets, curtains, & seating
surfaces are vacuumed and shampooed - removing most stains & odor. And,
last but not least, both mirrors and the windshield are cleaned.
These trucks are extremely detailed and easily
identified in a class of their own.
All great companies that focus on excellence have systems in
place that drive the products and/or services that they offer to the next
level. When you consider SelecTrucks "SelectCertified" inspection, repairs,
Freightliner certification, detail and P.D.I. We realistically can invest
over 30-40 hours in preparation from start to finish. This quality oriented
systematic approach takes a lot of time and resources, but the end results
are worth it. Through hard work and being dedicated to pre-owned trucks
SelecTrucks of Kansas City has earned a reputation of providing top notch
trucks that sets a benchmark that not many simply cannot reach.
"Quality is never an accident; it is always the result of high
intention, sincere effort, intelligent direction and skillful execution; it
represents the wise choice of many alternatives." - William A. Foster Click
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